5 Questions to Ask Before Choosing an Auto Body Shop to Repair Your BMW

July 25, 2018

white bmw 3 series racing down street-paddock imports

BMW’s can be tricky when it comes to maintenance. It’s a good idea to have a reputable repair shop when it comes to the handling of your car. It’s also essential to be educated as well and know the right questions to ask a service technician. The following questions are important to remember.

Are your technicians qualified to work on BMW’s?

A BMW is a specially designed, finely tuned driving machine made to hug the road and rip through the corners. Featuring the latest in high-tech and high-performance parts, your car requires the care of an experienced and qualified BMW repair professional to ensure the work is done correctly, the first time.

Does the shop offer a warranty on work performed?

Warranty service can be confusing, and a less than stellar shop may try to mislead or confuse customers with vague terms or grand promises. A warranty should be simple and should cover the work performed for a reasonable period. A one- to three-year warranty is standard in the industry and should cover most defects in the work performed.

How long will it take?

Being without your car is stressful enough by itself. Being pushed to the back of a busy schedule while waiting for parts to arrive can be disruptive to an already busy schedule. A quality repair shop will be upfront about any expected delays. Occasionally parts must be ordered and knowing which parts are needed in advance can often significantly reduce expected delays.

How much will it cost?

The auto repair industry is filled with hidden expenses. Small charges for incidental items can add up quickly and before you know it the estimate you were comfortable with has doubled. Nothing hurts more than being taken advantage of, and the best shops go out of their way to inform you of their process. Ask about fees that may exist outside the hourly rate.

Does the shop have a good reputation?

If you’ve found an import car service that you’re interested in, be sure to ask around. Word of mouth is still the best source of information. By asking the opinions of previous customers, you gain valuable insight into their experiences and can predict yours to a degree. Be sure to browse any reviews posted on the internet for any clues about their work and policies. An abundance of poor reviews can be indicative of poor work or dishonest practices, and these places should be avoided at all costs. Look for a shop with a reputation for being honest, open, and fair to their customers.

If your BMW needs bodywork, and you’ve been holding off, the professionals at Paddock Imports are here to put your mind at ease. With years of experience and a dedication to customer service, their experts are fast, friendly, and ready to get you back on the road in no time at all. Call now for more information or to schedule an appointment and find out why Paddock Imports is the most trusted name in imports.

Featured image: Ivan Kurmyshov/Shutterstock