Auto Services Frequently Asked Questions

Do you offer custom upgrades?

Yes, we provide performance upgrades and retrofits.

Are your technicians certified?

Yes, our team is ASE-certified and WorldPAC-trained.

How many techs do you have?

We have 8 full-time technicians.

Do you back your work with a warranty?

Yes, we offer best-in-class warranties.

Who owns Paddock Imports?

Our owner is Doug Paddock, a lifelong import car expert.

What’s your repair process like?

We inspect, get approval for repairs, repair, test drive, then review everything with you at pickup!

Do you test drive my car after repairs?

Yes, to make sure everything is fixed right.

Will you follow up after service?

Yes, we give you a summary and warranty info.

Do you sell performance products?

Yes, we install and support performance parts.

Do you work with BimmerTech?

Yes, we offer BMW upgrades through BimmerTech.

What’s your company motto?

“Better Service. Better Value.”

Are your prices competitive?

Yes, we provide quality service at fair prices.

Which car brands do you service?

We work on Audi, BMW, Mercedes-Benz, Mini Cooper, Volkswagen, Range Rovers and Porsches.

How long have you been around?

We’ve been serving Denver drivers for over 30 years.

Where are you located?

You’ll find us at 2400 W 7th Ave, Denver, CO 80204.

What are your business hours?

We’re open Monday–Friday, 7:30 am to 5:30 pm.

When can I drop off my car?

Drop-off is between 7:30 am and 9 am on appointment days and we are by appointment only.

Can I contact you online?

Yes, fill out our online form and we’ll reply within 24 hours.

Do you serve the Denver area?

Yes, we proudly serve the entire Denver metro.

Do you offer tire services?

Yes, we handle balancing, alignment, repairs, and storage.

Can I wait while my car is serviced?

Yes, for simple services at 8 am and 9 am slots. There are only 2 slots per day and they fill up fast!

What’s considered a simple service?

Oil change, tire rotation/swap, A/C service, and brake fluid flush.

How do I make an appointment?

Call us at 303-825-5700 or use our online form.

What’s your phone number?

You can reach us at 303-825-5700.

Can I email you?

Absolutely—service@paddockimports.com.

Do you offer diagnostics?

Yes, we use dealer-level diagnostic equipment.

What is our labor rate?

Our labor rate is $198.00 per hour.

What does it cost for an oil change?

The cost of oils changes differ based on a variety of things. BMW’s & Porsches 4 cylinders are $160, 6 cylinders are $195 and 8 cylinders are $217. M3’s are $200 and M5’s are $250 Audi’s are anywhere between $145-$190.

What kind of engine work do you do?

We handle everything from small repairs to full rebuilds.

Can you fix A/C systems?

Yes, we repair A/C on all vehicles we service.

What do you specialize in?

We’re Denver’s trusted import auto repair shop.

Can someone give me a call?

Absolutely! We’ll have someone reach out to you.

Can I schedule an appointment?

To schedule an appointment, please give us a call at +13038255700.

Do you handle electrical issues?

Yes, we repair batteries, alternators, lights, and ignition systems.

Do you do brake service?

Yes, we repair brakes for all vehicles we service.

Do you service SUVs and trucks?

We work on cars, and SUVs, however we no longer service trucks or diesels.

Do you rebuild major components?

Yes, we offer rebuilds and replacements.

Do you do preventive maintenance?

Yes, oil, fluids, brakes, and scheduled services.

Can I get a tune-up here?

Yes, we provide full tune-ups for imports.

Do you share car tips online?

Yes, our blog covers BMW, Mercedes, Audi, Mini, and VW.

Do you give BMW buying advice?

Yes, check out our “Top 5 Things When Buying a BMW” blog.

Do you post seasonal maintenance tips?

Yes, we publish summer and winter care tips.

Do you share Mercedes service tips?

Yes, see our Mercedes service blog posts.

Should I replace my cabin air filter often?

Yes, we recommend it regularly—see our blog for details.

Do you offer spring car checkups?

Yes, we’ll get your car ready for the new season.

Do you share Mini Cooper advice?

Yes, we post Mini maintenance tips.

Do you have info on Audi service?

Yes, we feature Audi service content on our blog.

Can you fix alignment issues?

Yes, we handle wheel alignment and balancing.

Do you use OEM parts?

Yes, we use original parts for repairs.

Is your diagnostic equipment dealer-level?

Yes, it matches what dealerships use.

Is your staff helpful with service questions?

Yes, our office team is very friendly and knowledgeable.

Do you have customer reviews?

Yes, check Google, Yelp, BBB, and Angie’s List.

How do I get directions?

Just enter 2400 W 7th Ave, Denver, CO 80204 into your GPS.

Do you have a sitemap?

Yes, you’ll find it in our website footer.

Are you on social media?

Yes, follow us on Facebook, Twitter, and LinkedIn.

How much is a tire rotation?

We offer tire rotation for $85.00.

How much does tire storage cost?

Our tire storage is $100 flat per season.

How much does an A/C recharge cost?

Our A/C recharges start at $198 per hour, maxing out at $250. We offer R134 & YF1234 refrigerant. (1 hour of labor plus cost of refrigerant).

How much does an alignment cost?

Our alignments cost $180.00.

How much does a mount and balance cost?

We offer touchless mount and balance starting from $140.00.

Do you do aftermarket upgrades for performance?

Yes, they are labor time and materials and have to be quoted in person with the vehicle, so it’s best to make an appointment for us to look at it.

What does it cost to get a pre purchase inspection done?

To get a pre purchase inspection (PPI) we charge our labor rate, which is $198.00 per hour.

How much do batteries cost?

Batteries cost between $400-$550 (cost of battery, install and register to car) We try to install factory OEM batteries, but it is car specific.

Are you able to have keys or fobs made and what is the cost?

Yes, we are able to have keys and fobs made. The cost is from $200-$450. Customers must provide current drivers license and car registration.

How much does a brake fluid flush cost?

Brake fluid flushes cost $187.00.

What does is cost to have a car diagnosed?

Our cost to diagnose a vehicle is $198.00 per hour, however, the first half hour is free of cost. If the work is performed at our shop, any payments made towards diagnostic services are applied to the repairs made.

Do you offer Noelle tunes?

Yes, we offer Noelle tunes. We will need engine size, model and year of the car. Once we have that information, our owner will price out the cost of the tune.

Can you swap my snow tires?

Yes, we swap and store winter tires for you! We recommend getting them put on around Halloween for Winter and around Mothers Day for Summer!